Last updated: April 2026
BaseLabs ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you use our website.
We collect information you provide directly to us, including: name, email address, phone number, shipping address, and payment-related information when you place an order. We also collect GSTIN and business name if you opt for a GST invoice.
We use your personal information to: process and fulfil orders, send order updates via email and WhatsApp, respond to your inquiries, send promotional emails if you subscribe to our newsletter, and improve our services.
We do not sell your personal information. We share data only with: shipping partners (for delivery), payment processors (for payment), and email service providers (for transactional emails). All partners are bound by confidentiality agreements.
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website uses local storage to remember your cart contents and newsletter subscription status. We do not use third-party tracking cookies.
You may request access to, correction of, or deletion of your personal data by contacting us at connect@baselabsaroma.com.
For privacy-related concerns, please contact us at connect@baselabsaroma.com.