Last updated: May 2026
By accessing and using the BaseLabs website (baselabsaroma.com), you agree to the following terms and conditions. Please read them carefully before placing an order.
All prices are listed in Indian Rupees (INR) and are inclusive of GST. We reserve the right to modify prices at any time without prior notice. An order is confirmed only after successful payment verification. Product availability is subject to stock levels and may change without notice.
We accept payments via UPI, debit/credit cards (Visa, Mastercard, RuPay, American Express), net banking, and other methods supported by Razorpay. All payments are processed securely through Razorpay's payment gateway. Payment must be completed before your order is dispatched.
Orders are dispatched within 3–5 working days of payment confirmation. Delivery timelines range between 3–10 working days depending on your location. Shipping charges are calculated at checkout based on weight and destination. For full details, please refer to our Shipping & Delivery Policy.
Orders can be cancelled within 24 hours of placement, provided they have not been dispatched. Due to the chemical nature of our products, returns are accepted only for damaged or incorrect shipments. An unboxing video is mandatory for all damage claims. For complete details, refer to our Cancellation & Refund Policy.
Our products are raw materials intended for use by knowledgeable perfumers, formulators, and hobbyists. They are not finished consumer products. BaseLabs is not responsible for any adverse outcomes resulting from:
Users are responsible for compliance with all applicable local regulations when using our raw materials in their formulations.
When you create an account or place an order, you consent to receiving transactional communications from BaseLabs via email and WhatsApp, including order confirmations, shipping updates, and delivery notifications. You may contact us at any time to opt out of promotional communications.
All content on this website — including text, images, logos, product descriptions, and design — is the property of BaseLabs (operated by AS Enterprises) and is protected under Indian copyright and trademark laws. No content may be reproduced, distributed, or used commercially without prior written permission.
BaseLabs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services. Our total liability for any claim shall not exceed the amount paid by the customer for the specific product in question.
You agree to indemnify and hold harmless BaseLabs, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our products, violation of these terms, or infringement of any third-party rights.
BaseLabs reserves the right to update or modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the revised terms.
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Kanpur, Uttar Pradesh.
For questions about these terms, contact us at: