Shipping & Delivery Policy

At BaseLabs, we ensure safe and timely delivery of all perfume making supplies and raw materials.

1. Dispatch Timeline

Orders are dispatched within 3–5 working days of payment confirmation. Custom or large-volume orders may require additional processing time. You will be notified via email and WhatsApp once your order is dispatched.

2. Shipping Method

We partner with trusted logistics and courier companies for deliveries across India. The shipping partner is selected based on order weight, destination, and delivery speed. We currently ship within India only.

3. Delivery Time

Standard delivery timelines range between 3 to 10 working days depending on your location. Metro cities typically receive orders faster. Delays due to external logistics factors (weather, strikes, natural disasters) are beyond our control, but we will assist in resolution wherever possible.

4. Shipping Charges

Shipping charges are calculated at checkout based on the weight and volume of your order and your delivery destination. For bulk orders (5kg+), please contact us directly for custom shipping quotes.

5. Packaging

All products are packed with utmost care to ensure safe delivery:

6. Order Tracking

Tracking details (AWB number and courier partner link) are shared via email and WhatsApp upon dispatch. You can also check your order status on our Order Details page using your order ID.

7. Damaged Shipments

In case of leakage, breakage, or any damage during transit:

For full details on returns and refunds, please refer to our Cancellation & Refund Policy.

8. Contact

For any shipping-related queries, reach out to us at: